Privacy Statement

Introduction

Providing outlining purpose and commitment to protecting personal data. J Star Care Agency is committed to safeguarding the privacy of our clients, employees, and stakeholders. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data We Collect

Describing types of data gathered and methods of collection. We collect personal data such as names, contact details, and health information, primarily through direct interactions, online forms on our website, and care service agreements. We may also gather data from third parties like healthcare providers with your consent.

How We Use Your Data

Explaining purposes for processing personal information. Your data is used to deliver personalized care services, manage appointments, process payments, and comply with legal obligations. We may also use it to improve our services and communicate updates, always with your consent where required.

Sharing Your Data

Detailing with whom and under what conditions data is shared. We share data with trusted third parties (e.g., healthcare providers, regulatory bodies) only when necessary for care delivery or legal compliance. Data is never sold to third parties. All sharing adheres to strict confidentiality agreements and GDPR standards.

Data Security

Describing measures to protect personal information. Implementing robust security measures including encryption, secure servers, and regular staff training to prevent unauthorized access, loss, or misuse of your data. Our systems are regularly audited to ensure compliance.

Your Rights

Outlining individual rights regarding personal data. You have rights to access, correct, or delete your data, restrict processing, and object to its use. To exercise these rights, contact us at privacy@jstarcareagency.com. You may also lodge a complaint with the Information Commissioners Office (ICO).

Cookies and Tracking

Explaining use of cookies on the website. Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences via our site settings. For details, refer to our Cookie Policy on https://jstarcareagency.com.

Changes to This Policy

Notifying about potential updates to the privacy statement. We may update this Privacy Statement periodically. Changes will be posted on our website with the updated date. We encourage regular review.